very good service very helpfull staff very promt with my order will use this company again soon ...michael john barratt
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I am happy to say that the diaphram washers have arrived at last and they are exactly what we ordered at the start. The wrong washers were sent originally and it took ages for the correct ones to be sent despite the inconvenience of not being able to use the cistern for so long. This has been an unfortunate transaction but probably an exceptional one from Mytubs point of view. Good luck for the future. regards. E S SMITH. ...Ernest Scott Smith
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Great product, good communication and delivered on time - what more could you ask for ...Nicola White
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item was damaged so had to order a new part. ...David Borthwick
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The central heating valves I have just bought from you were at a very good price and delivered vey quickly.
thanks Brian Townley ...Brian Townley
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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ...david shorter
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The Customer Service at mytub were exceptional. The Roca corner sink and towel rail I had been searching the internet for I could not locate anywhere, but a quick call to mytub, not only located the sink in the UK but also located the towel rail at the manufactures in Spain.
A friendly service, who kept me informed throughout the search.
Would highly recommend mytub.
Tom
...Tom Armstrong
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Good communication about delivery. When I queried the product that was delivered compared to what I ordered this was replied to quickly and satisfactorily. Will use again. ...Peter Spurden
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laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
Many thanks,
John ...john william barber
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all very good thank you ...Martyn Jenkins
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