Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly. ...Paul Beardmore
|
Great service from you, so thank you ...James Robinson - Lee Robinson Associates Ltd
|
The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new. ...Michael Sandison
|
Good service. Completely satisfied. ...Peter Ellis
|
Excellent service with good communication about delivery date. Will deal with again happily ...David Lucken
|
Thank you for your assistance ...Clifford Birmingham
|
Sir/Madam,
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company ...Dave Turner
|
Delivery could have been quicker, especially for price.
Prompt email response to delivery queries.
R
Martin Cawley
------------- ------------------------- -----------------------
Dear Martin
Our infrastructure is geared up for orders over the £25, hence the free delivery.
Regards
MyTub ...Martin Cawley
|
Very many thanks to Jeanette in Sales for all the extra trouble she went to checking product suitability for me. Excellent customer service, much appreciated. ... Paul
|
We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done! ...Alex Docherty
|