I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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Hi,
it was the correct part, and thankyou for the quick and speedy postage. i will definately use you again and reccommend to my friends--but not too soon i hope!!!!!
thanks again.
...lisa godden
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Product speedily arrived on time. Exactly as ordered. Will definitely use your company again. Thank you
...Barbara Butcher - The Mitre Inn
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There was a little glitch with regard to the delivery period which changed after the order was placed but Christine resolved the problem and kept me informed. Quite happy to order again.
...H.W.Wilson Ltd.
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again.
...Martin Lee
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Product as described but note that it is plastic at a reasonable price and delivered promptly.
...John Bogie
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I originally found someone cheaper but I couldnt get through to the other supplier so I ordered from these guys. However before I ordered I asked them to price match the other supplier but I didnt really receive a price match.
I placed the order on Tuesday and it was supposed to arrive on Friday but it arrived on Monday. But the weather was not ideal so that may be an excuse for the slight delay.
...London Building Maintenance Ltd
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Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service.
...Charles Polkey
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item arrived,when unpacked found minor defects ,still waiting for replacement.
------------- ------------------------- ---------------
Hello
Sorry for any inconvenience, a replacement should be with you Monday morning.
Regards
MyTub
...Neil Watling
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review - product is excellent.
Service...product chosen was out of stock, we were emailed a replacement which was very nice as it saved us having to search for one. However got stiffed paying an extra £9 for quicker delivery which never happened...so not remotely impressed about that!
...Cara Charlesworth
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£
£539.82 
