Delivery exceptional !! Despite awful weather conditions my Water King Sentry was delivered on the day promised. I didn't expect that. also customer services were a pleasure to deal with. Nothing too much trouble. In all a very pleasurable experience dealing with MyTub. My thanks particularly to Christine. ...John Thompson
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Item arrived quickly and was as described. Good service. ...Kirk Dranfield
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First class service from Laurie online chat help who sourced the product I wanted quickly and efficiently. It arrived within a few days. It was exactly as described and excellent quality. Many thanks, Laurie. ...Diana Dalton
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Special order delivered when promised great service thanks ...Steve Reid
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recieved seat ok now fitted good service ...r.t.holdstock
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I have fitted the part you sent me and now my fridge is working perfectly, thankyou. ...neil biggadike
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received fine thanks, great service ...A Porter
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Hi
Sink arrived this morning as you promised.
Thank you.
Yours faithfully
Simon Moncaster
PRJ Contractors (Bristol) Ltd
Unit 42, Hither Green Trading Estate
Clevedon
Bristol
...Simon Moncaster
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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I received item, well packaged, thankyou, Installed the Aqualisa
Quartz electric shower, my customer was delighted, overalll
A*** ...Nick Tiddy
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