There was a minor hiccup with this order, but that only highlighted the superb service that My Tub gives when all is not well. Full Marks to them!!! PS - All went well in the end. ...Alexander George Todd
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Received replacement gas fire coals on day expected. First class service. Thank you. ...Ann Vickery
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Order collected from local centre. Fast, efficient and excellent customer services. ...SUE MILLBANK
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Delivered to wrong address which took a couple of days to find. Delivered to "Hawthorn Lodge" rather than "Hawthorns". Not your fault at all just a sloppy carrier. Cant fault your service at all, even though the dispatch was delayed you kept me very well informed all the time. Will certainly use you again.
Many thanks ...Graham Wright
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delivery exactly as predicted , well done ...n anderson
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Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother. ...Stephen Hayward
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Happy with the product. Easy to order. Quick delivery. Good price. ...Teresa Hales
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Fantastic service! Very speedy delivery - just what you need when you have no hot water! ...DAVID BOWERMAN
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Just want to say excellant service with a decent delivery service for the home DIYer. Internet page have good information on products. Keep up the good work
...John Brown
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