I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Delivered the day you said excellent service.
Ray Ward ...Ray Ward
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Ordered on 3rd February but not delivered until 17th - 14 days later. ...John KentonPage
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Excellent delivery service, & total bill considerably less than Amazon.uk would have charged ...RA Pettifor
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Great price and received the following day, will use again! ...Michael Downes - Bower and Child Ltd
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Excellent customer service, keeping us informed about the delivery date for our order: thank you! ...Maurice Whitehead
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Prompt delivery, kept informed of progress, fair price. Thank you. ...Robert Phillips
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Order received when expected thanks.
Was waiting to give a review till wed installed it and made sure it didnt leak had lots of problems with the last one wed bought from a different company. No leaks, looks good, all is well, thanks very much : ...Sue Fitt
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My first purchase from mytub. The communication was superb, regular shipping notifications. Price was excellent too. Well worth considering as the service i received was faultless. ...tony burtonshaw
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Everything was great, excellent prices, delivery was when i was told, no problems at all, will buy from company again. ...cml joinery
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