While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item. ...David Betts - NA
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Arrived promptly and well packaged. Water softner easy to fit with clear instructions. Good price. ...matthew east
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Special order part received as promised. Well done will use you again.
L j newman plumbing and heating ...L J Newman
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Ordered an item (3 way inlet valve) for my washing machine on 22/4/2011 and did not receive the item until 10/06/2011.Although Jeanette kept me informed and always emailed back, I received a faulty/broken item twice (packaging was not very good). Wasting money on the laundrette I finally arranged myself to collect the item from the local parts center. Meanwhile the washing machine motor had rusted and when fitted the item the washing machine was broken. In the end I bought a new washing machine and my advise is to go to your local parts center rather than going through this website. VERY DISAPPOINTING! ...maria cox
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The part arrived promptly and was a good price. ...Nigel Daish - SE
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Prompt and efficient service and good value for money.
...R.Mundy
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Sent the wrong part 4 days after scheduled delivery date - not so good so far! ...Shaun Moore
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Thanks, good product & delivered quickly ...James Thomson
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Many thanks for a prompt delivery and responce to miss order ...Nottinghamshire Fire
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