Kept me informed as to delivery date and arrived on time. Thank you ...Nick Amyes
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The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good. ...Andrew Smith
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine ...ian mcalpine
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Excellent service really efficient will use you again. Neil ...Neil Purdue
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The order was delivered in time and in good condition.
Thanks,
Miriam. ...Miriam Leonard
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Excellent seller, no problems with sale or delivery,would recommend them ...James Minty
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Everything ok thanks. ...David Buttimore
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We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed. ...Susan Langley
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Great price, very fast shipping, would definitely recommend ...Paul Bickel
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