I recently had a domestic emergency with a broken diverter valve in our en-suite Aqualisa shower. Having done an internet trawl, MyTub seemed to be the only supplier with one in stock, when even Aqualisa the manufacturer had none. Your sales team gave me great advice over the phone and I ordered what I believe was the last one left across the whole supply chain! I paid the extra for next day delivery and hey presto, it arrived as promised yesterday. It was exactly what was required and my plumber fitted it this morning. Job done ....... what else can I say!!! Thank you .... outstanding service ....... Happy Christmas !!!... ...Richard Lewis
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My order was dealt with efficiently. There was a wait for the item, which was made clear when ordering, but we were kept up to date about the expected delivery date which in actual fact was sooner then expected. Would definitely use again.... ...JOHN MILLS
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much.... ...A.BRYANT
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Good service thanks - kept me advised well on status of order. Goods packaged well.... ...P H Lisle
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We were pleased with your prompt and excellent service. Will have no hesitation in using you again.... ...Alfonso Giaquinto
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Excellent service and great value. I was able to phone to confirm stock availability and delivery dates. Would highly recommend ... ...Dermot Heron
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Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.... ...David Collins
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Good communication,quick delivery and good value, just the service we are all looking for... ...Terence Falcus
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Good service even when parts are hard to get , kept me informed thank you !... ...steve westley - westleyhire ltd
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Excellent communication all the way. I tried to order a shower that turns out wasnt in gold. Before sending the chrome version, the team noticed that other parts on the order were in gold so contacted me to check before the order went ahead. Kept me well informed throughout the refund process even though it ended up being a non sale for them. Cheers... ...Holly
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