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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
... ...langley grammar school
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Delivery date changed a few times at short notice, but always kept informed. ... ...Robert larkin
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Nice product, cracking price. Only slight complaint is that it took nearly a week to be given a delivery date. Would recommend though.... ...David Townend
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Effective and efficient service from start to finish regarding the product required. ... ...Peter Hampton - Hampton construction
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Many thanks for great service. Other suppliers quoted 5 to 7 days delivery for the gas valve, MyTub had the part delivery in 24 hours. Christine was an absolute star in facilitating the parts supply. So glad I found you on-line... ...Paul
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Fast delivery and great price will use again. Thx... ...John Sim
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Amazing prompt delivery, fantastic after sales after problem with wrong item delivered refunded within 24 hrs. Cant praise you any better
Thank you... ...Peter Scott
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great fast delivery kept me updated with emails and even had a phone call to state what time ! well done folks keep up the hard work
many thanks
... ...fiona duncan
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Really awful delivery. Took well over a month for item to arrive!... ...Watersplash Club LTD
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Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly... ...MR P KELLY
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more reviews... |
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