Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve ...Brian Wilkinson
|
I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
|
Good service and after sales support. ...Ashwin Parekh
|
efficient and precice...thankyou ...david froud
|
Simple order taking by someone who knew exactly what I wanted - packed and delivered on time to MyTub, but one day earlier than I reasonably expected.
Thank You. ...Mr C P Ryan
|
Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done! ...Ray Howell
|
Many thanks for the very prompt delivery of my order and the trouble yiou went to get the basin which was ob
solete and out of stock .I have no hesitation in recommendnig any one to order from you.....Lawrence Kendall ...Mr Lawrence Kendall
|
Delivered on time, well packaged to. Thanks. ...MR A M GILMOUR
|
Received order as described on date given by a friendly man in a van! ...Maria Spicer
|
Communication was first class.
Reaction to problems was superb.
Products took a little while to come but some of them were a bit obscure.
Overall a five star experience and I would gladly use again.
...Kevin Hill
|