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Displaying: 1 - 2 Twyford Rio products - page: 1 |
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Displaying: 1 - 2 Twyford Rio products - page: 1 |
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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Order came quickly, and the price was well below the manufacturers own website. Will use you again....
...Andrew Phillips
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Good service even when parts are hard to get , kept me informed thank you !...
...steve westley - westleyhire ltd
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Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
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...Wignall
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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
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...Sol Goodall
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Many thanks for my bathroom accessories, very good quality, I am very pleased with them. Also many thanks for the prompt delivery.
Mary Devereux...
...mary b devereux
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A perfect item with fast efficient delivery.communication and service excellent.thank you....
...MR PAUL KIME
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Great service, item was a good price and delivered quickly.
Also very good communication....
...Pcb technical solutions
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Excellent service, email communication of order status is first class, will make this site my first point of call for all of my plumbing requirements, thank you....
...David Birch
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Though probably not your fault but your suppliers I have always found Daikin to be crap at everything they do, delivery time was past a joke order 7 dec receive 9 jan....
...Paul Crossland
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£
£94.20
£229.47
£275.36
