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home > online security
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Worried about buying
online from us? Look for the padlock.
Before entering sensitive information (such as your
credit or debit card details) into a website, you should
always check that this information is being handled
in a secure manner. Make sure that the data being sent
is encrypted (i.e. scrambled or encoded) as this makes
it much more difficult for anyone else to read or change
your personal information.
Whenever you are typing in personal information, make
sure that the web address (in the address bar) begins
with https (the s stands for 'secure'). Also check to
see if a small locked padlock appears in the browser
window. You need to check that it is in the window frame
of the browser itself. |
Verified by Visa
Verified by Visa protects your card against unauthorised
use and gives you peace of mind when shopping online.
Once you’ve signed up to Verified by Visa, you’ll
be protected whenever you make an online payment with
your Visa card at any one of more than 300,000 web sites
across Europe.
Verified by Visa involves two quick steps to authenticate
your purchase.
- First you’ll see the personal message that
you provided when you signed up for Verified by Visa
and that only you and your bank know about. This lets
you know that the security screen you’re seeing
is genuine.
- Then you’ll be asked to enter your Verified
by Visa password.

MasterCard® SecureCode™
MasterCard, along with your card issuing bank, is concerned
about the online security of its cardholders. MasterCard
SecureCode enhances your current MasterCard card with
a secret code to protect against unauthorized use of
your card when you shop online at participating merchants.
If your MasterCard credit or debit card or Maestro card
is issued by one of the following financial institutions
you can register for a MasterCard SecureCode now. If
your issuer is not on the list, check back frequently-new
issuers are being added all the time.
Accepted all over the web
More than 575,000 online retailers support transactions
made with SecureCode. Look for the logo when you're
providing your payment information. The best way to
pay on the internet®.
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You always keep in touch and let me know how the order is going. Thank you Debbie.
I find My Tub very useful for finding obsolete parts that are difficult to come by.... ...Terry Young
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The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it.... ...John Mellon
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Excellent service and staff. Kept me informed each step of the way with a made-to-measure order. Answered my queries extremely quickly even before I ordered. Good prices. Will use again. Well done all round!... ...Marilyn Hesslewood
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The product arrived quickly, it was what I ordered and Im very happy with it! And the price was the lowest I could find on the Internet.... ...Mr M J Doodson
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I originally found someone cheaper but I couldnt get through to the other supplier so I ordered from these guys. However before I ordered I asked them to price match the other supplier but I didnt really receive a price match.
I placed the order on Tuesday and it was supposed to arrive on Friday but it arrived on Monday. But the weather was not ideal so that may be an excuse for the slight delay.... ...London Building Maintenance Ltd
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Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith ... ...Ken Smith
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Excellent service - very quick delivery, & parts just right. Thanks very much!... ...Simon Whiting
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Goods delivered as agreed. Excellent service. many thanks.... ...Bryan Pope
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
... ...Mr S. Skinner
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I have found the service very efficient. I searched everywhere for this product and you were the only place to have it in stock. The ability to be able to check on your website about a specific item was really useful and I received a prompt reply. Delivery was quick although a bit expensive. I would throughly recommend your website to friends and family. ... ...Amanda Golley - Mrs
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