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Thursday 21, November 2024
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Excellent personal service with regular communication. Really impressed by the trouble the team went to for my small order.... 
...carol barbero
Very quick delivery once notified that the item had been sent. Seals exactly as described, easy to cut to size and fit perfectly. The only drawback was the wait between placing the order and it being despatched.... 
...Allan Wragg
You provided a very quick and efficient service, thank you... 
...J.Horton
excellent service, kept me well informed throughout. Product exactly what I required for the job. Would use My Tub again. Thanks You. ... 
...Martin Fagan
really impressed at the speed of delivery. A great service and a fantastic price, the whole process was faultless. Mytub will be top of my list for bathroom and plumbing needs... 
...William Jack
Great communication, very pleased with Twyford Envy Soft close toilet seat, good packaging and item arrived exactly when you said it would. Great doing business with you Yours sincerely Mark CLM Maintenance. ... 
...CLM Maintenance
Thank you for seeking my feedback. The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away. I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it. As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... 
...Robin
Thank you Please do not send anymore emails... 
...John McMullen
Easy to find and order parts arrived on time but info on status of order could be improved. ------------- ------------------- -------------- Hello David We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication. Regards MyTub... 
...David Galbraith
Order processed very quickly and great communication about my order. Arrived within the week, good service!... 
...Paul Johnston
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MyTub Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607
Telephone 0844 5561818 calls are charged at 7p per minute PLUS your telephone network will charge you which can be significant.
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