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I placed an order with MyTub in early September and was informed promptly that there will be a delay in fulfilling this order of some 6 weeks. This presented no problem as I did not want to use this tap straightaway. The very good price charged made it worthwhile the wait. MyTub were very good in the interim period to inform me of the progress and eventually at 5 weeks, the tap arrived, earlier than 6 weeks estimate, in absolutely brand spanking new condition. I have not used this particular tap yet but have used this particular model. It is one of the best types in the market by the name of Grohe. I have every confidence of this tap being no different, when I use it. What more can say about MyTub & Grohe other than sing high praises & recommend the company highly.... ...N K Varma
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Great communication, items well packaged and despatched extremely promptly. Cant fault it.... ...kate brown
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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Good service and products... ...Joan Vickers
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All fine, no problems with anything at all, quick dieptach & delivery.... ...Practical Haverhill Ltd
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An excellent service.
Many thanks to Sam and Steve for their help in correcting my mistake in ordering the incorrect toilet seats, and then arranging timely delivery of the correct items.
As a result, MyTub will definitely be my first port of call for plumbing supplies in the future.
Thank you again. Frank ... ...Frank Bailey
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Pretty slow delivery... ...Peter Lythgoe
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Product speedily arrived on time. Exactly as ordered. Will definitely use your company again. Thank you ... ...Barbara Butcher - The Mitre Inn
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Good communications and excellent service again.... ...Caroline Steel
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Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time.... ...Jackie Wright - John Thompson
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more reviews... |
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