Perfect transaction, communication 1st class, quality item for a good price.
Thank you ...Deborah Priestley
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i needed a part that is now out of production bit mytub got me one and kept in contact about delivery etc, woulld definately recommend. thanks : ...jacqueline hutchison
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I found My Tub website easy to use to place my order they kept me informed until my order was delivered very efficient ...Sylvia Lanchester
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good service kept well informed thanks will use again ...Mark Gough
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it. ...Carol Winder
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I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
Mandy ...Mandy Wiles
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Great. Item arrived as promised, item as described & cheaper than elsewhere. Very pleased. ...Barry Coleman
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Yes I have now received my motorised valve but not without a hic up ! I appears that some where alone the process of sending me the valve my delivery address was manually transferred or maybe read from a post code. I gave you the address of Bucksburn Academy and the package was addressed Bucksburn Clinic. I was good fortune that you put my mobile phone number on the parcel and some kind health visitor called it!
Any how I am pleased with the valve and will not hesitate to use you again because your pricing is good and the delivery is quick potentially!.
Thanks Peter ...Peter Maltin
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Brilliant range of products at lowest market price.
Top quality service including rapid delivery. ...Mr S Southgate
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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