Price of product great. Price of postage excessive. Something tells me you are using the postage costs to supplement the cost of the product! ...steven owen
|
Excellent service, quick reply to questions and delivery on day I wanted.
Would recommend!!! ...Amanda Robotham
|
Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend. ...Nicola Phillips
|
very efficient, thanks. ...K. Goodier
|
Great Service, very clear paperwork, and it even arrived a day earlier.
Well done My Tube Ltd and UPS
Ian Beetison ...Ian Beetison
|
Great service and wonderful communications. Fast and free delivery. ...David Jackson-Hulme
|
Very happy with the service. I actually ordered a different model of thermostat control however Mytub sent me an ungraded version as the one I ordered wasnt available. Easy to use website and the delivery was quick. When I did contact them they were quick to respond and very helpful. Would highly recommend. ...Gavin Bhandari
|
I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
|
Excellent prompt service and very good communication.
Would recommend. ...Chris Willis - Chris Willis Contract Services
|
A perfect item with fast efficient delivery.communication and service excellent.thank you. ...MR PAUL KIME
|