Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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Excellent customer care and service. Great pricing and fast delivery. ...Elizabeth Truszkowski
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Part was not left as asked and had to rebook the job as it didnt arrive in time!! ...Oil Heating Specialist
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The items were delivered quickly and were well packaged. The delivery driver was very polite and I would definitely order again from mytub. Many thanks. ...Mrs Joanna Littlejohns
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Excellent service. Helped to identify product from a photograph. Then easy ordering and delivery.
...Andy
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Exactly what was required, on time and reasonably priced. ...John McDonald
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Order arrived in good order and E-Mail communications were good throughout. The courier was conscienscious and contected me before delivery. Only slight complaint would be that it took over a week from order to delivery. ...Peerless Engineering Limited
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Great price and delivered when promised
Can’t be better than that ...Bob
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Just what I wanted and at a much better price for the item and the carriage than other suppliers. ...Mr Tim Green
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub. ...Martyn Pavier
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