Excellent customer service. Despite Mytubs problems with their online finance service provider my order was dealt with promptly and delivery was to time scale. Product met quality standards. I will use Mytub again. ...Graham Leonard
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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thanks arrived on time exactly as described... good service all round ...Robert Edwards
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Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections. ...Graham Brackpool
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Great service! Item was despatched quickly and received in perfect condition.
...Tim Mobbs
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No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
Many thanks
George Swift ...George Swift
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Good products,delivered on time,great service. ...honeywell bs
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Excellent service Thank you ...Paul Christer
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I have found the service very efficient. I searched everywhere for this product and you were the only place to have it in stock. The ability to be able to check on your website about a specific item was really useful and I received a prompt reply. Delivery was quick although a bit expensive. I would throughly recommend your website to friends and family. ...Amanda Golley - Mrs
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My order was delivered promptly and correctly. I am delighted with the service! ...Jenny
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