I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised ...Martin Scott
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We ordered a toilet seat which we believe is now discontinued, with my tub.co.uk and although it took some time before delivery they kept me informed at all times and the order arrived as promised. The item was as described, well packed and easily fitted. I would recommend the company and would use again. ...M Connolly
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As this was the first occasion I had used MyTub I was pleasantly surprised that my order was delived on the day it was promised.Well done ...Frank Neale
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Order arrived on time as promised. Thanks, good service. ...Neil Westwell
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excellent service, thanks for the prompt delivery ...john kennard
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Wanting part for old trianco coal boiler. Not only did you get this part but the price was very reasonable and the delivery was excellent very quick!!!
great company ...Terry Eagleton
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excellent service once we actually got to speak to a customer service agent. ...Peter Jones - Peter Jones Electrical Installations
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very good service collected items next day from local plumbase cannot fault overall service ...andy stoner
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Very efficient service and speedy delivery. On the ball with email responses and item arrived just when you said it would. Well done! ...Raymond Sowden
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Service very good and the website easy to use. Parts in stock this time so received quickly. Unfortunately waterless urinal spares are expensive but thats not the fault of the supplier. Manufacturers need to lower the price to make waterless economical. ...Mrs Hayley Lane - Best Western Pinewood On Wilmslow Hotel
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