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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig... ....
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Excelllent service... ...Mrs M E McEvoy
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great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
thank you
... ...steve fiddes - rexel
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Took a few weeks as advised due to item being obsolete but you managed to source the item and it was exactly right - thanks... ...Richard Podesta
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Very prompt service excellent communications, very pleased.... ...Robin Jukes-Hughes - Mr
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The service we rexeived from start to finish was very efficient. Everything organised over emails, which were answered quickly and efficiently. Many thanks!... ...Leandi Roelofse
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Order delivered on time with no problems.
Price very keen too.... ...James Spy
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Prompt, efficient and relaiable.... ...Robert West
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More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery.... ...Colin Peacock
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Simple order taking by someone who knew exactly what I wanted - packed and delivered on time to MyTub, but one day earlier than I reasonably expected.
Thank You.... ...Mr C P Ryan
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more reviews... |
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