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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me. ... ...RAE HALDENBY
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Thanks for supplying when you said you would, and to Steve for help on the phone afterwards.... ...Mr J C Ward
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Very helpful and efficient. Traced a replacement Bristan soap dispenser and arranged for courier delivery. Prompt service and to be recommended.... ...Geoff Sanders
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Fast service, delivered in 3 days well within the 7 to 10 day estimate but I have to say when I read that I was put off and nearly went to another company. Product exactly as ordered.... ...Carol Mackenzie
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub... ...ELCCH
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Great service,prompt delivery great company to deal with.... ...Ian long
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there could be better pictures and perhaps a link to accsesories and fittings for the item... ...steve james
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First class service but very surprised to receive the item in its normal factory box with no packaging to protect it... ...John kingston - J Kingston electrical engineers
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Very good service... ...Edna Fullbrook
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Excellent customer service all round and prompt delivery!... ...A Gill
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more reviews... |
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