Excellent service in terms of updates on the expected delivery date to the store where I picked up the item. The lead time was a bit longer than I might of hoped but I was warned of that as soon as the order was placed and so not a great problem. Excellent value for money - about half the price of other quotes I had for the identical item. ...Roderick Harvey
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Great customer service, however the web pricing on the tube is a bit misleading ...ADRIENNE TUCK MARSHALL LAND SYSTEMS
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first time user,very good service,competitive price,received 31111
thanks
Stan ...Stan Dooley plhtg
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Excellent service. Initially quoted as 7-10 day delivery, item delivered within3 days. ...Robin Cooper - Morgan Cooper Limited
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The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
delivery system.
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place ...Andre Botherway
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time. ...Mr Christopher R Henry
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Excellent service - order correct and on time.
Thank you ...Opus Property Services Ltd
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Excellent service! Not the fastest but certainly the cheapest and in particularI was impressed by how friendly and helpful everyone was. ...Mike Tribe
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Thanks for great service, prompt delivery, good quality products. A very pleasant experience of shopping at MyTub, will be recommending to friends.
Thanks,
Maria
...Maria Vasilyeva
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The van driver couldnt find our house, so the item ordered was left in Chesterton - a ten mile round trip away. Anyway, we got the item eventually, so problem solved, and were very happy with the goods!
NH ...Neil Harper
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