ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service. ...Mr Eric Cantrill
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Could be a quicker delivery time. ...Coherent Scotland Ltd
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Kept up to date with progress of sourcing unusual spares and arrived when stated. What more could one ask for. ...Colin Turnage
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Great service, next day delivery as promised. Many thanks. ...Steven Nathaniel - Barlows UK Ltd
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Hi everyone, the service i have received has been excellent. Everyone has been polite and delivery came on the day stated. The only problem i have is that i cannot access my account. I put my email address in and ask for another password, but nothing is sent to my inbox. Ive done this atleast 3 times Can you clarify what im doing wrong Thank you. ...Ken McMutrie
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you. ...Andrew Seaton
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Excellent service - thank you ...Dugald Macpherson
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My Tub immediately resolved my problem and supplied the correct item very promptly. ...Steve Rendi
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Package arrived in good time - thanks ...Gordon Parkin
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